What if my eBay account was restricted or suspended?

If your account was restricted or suspended because you need to pay outstanding selling costs or reimburse eBay for a refund to a buyer, you can make a one-time payment to resolve the issue. Once we receive your payment your account will be reinstated. To make a one-time payment: Select One-time payment to make a payment.

What are eBay account restrictions?

There are three eBay account restrictions on eBay that you may face: Sometimes, eBay puts a hold on your account because of small mistakes, often related to payment issues. You must confirm your payment information to get your eBay seller account back. This can also happen to new sellers.

How do I get rid of eBay account restrictions?

Most account restrictions or suspensions can be resolved by making a one-time payment or by following the steps eBay gave you in the email in your Messages. For security reasons, sometimes eBay blocks accounts and asks you to provide or confirm personal information.